Privacy Policy

Privacy Policy

Last updated: 22/01/2026

Cornish Whip Ice Cream (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, or use our services.

This policy applies to our ice cream van services, local locations, events, private hire bookings, and our standalone ice cream trailer based in Poole, Dorset.

⸻

1. Who We Are

Cornish Whip Ice Cream

Operating in Dorset and surrounding areas

Website: https://cornishwhip.co.uk

If you have any questions about this policy or how we handle your data, you can contact us using the details provided on our website.

⸻

2. What Personal Data We Collect

We may collect and process the following information:

• Name

• Email address

• Phone number

• Event or booking details (date, location, requirements)

• Messages or enquiries sent via contact forms, email, or social media

• Website usage data (such as IP address, browser type, pages visited)

We only collect personal data that is necessary for us to provide our services or respond to enquiries.

⸻

3. How We Collect Your Data

We collect data when you:

• Fill in a contact or enquiry form on our website

• Contact us by email, phone, or social media

• Book us for private hire, events, or local services

• Browse our website (via cookies and analytics tools)

⸻

4. How We Use Your Data

We use your personal data to:

• Respond to enquiries and messages

• Process bookings for events, private hire, or services

• Communicate with you about your booking or enquiry

• Improve our website and services

• Comply with legal or regulatory obligations

We do not sell or rent your personal data to third parties.

⸻

5. Legal Basis for Processing Data

Under UK GDPR, we rely on the following lawful bases:

• Consent – where you have given clear permission

• Contract – where processing is necessary for a booking or service

• Legitimate interests – to run and improve our business

• Legal obligation – where required by law

⸻

6. Cookies

Our website may use cookies to improve user experience and track website performance.

Cookies help us understand how visitors use our site so we can improve it. You can control or disable cookies through your browser settings.

For more information, please see our Cookie Policy (if applicable).

⸻

7. How We Store and Protect Your Data

We take appropriate security measures to protect your personal data from unauthorised access, alteration, or disclosure.

Data is stored securely and only accessed by authorised persons where necessary for business purposes.

⸻

8. How Long We Keep Your Data

We keep personal data only for as long as necessary:

• Enquiry data: retained for a reasonable period to allow follow-ups

• Booking and transaction data: retained for legal, tax, and business records

When data is no longer needed, it is securely deleted.

⸻

9. Sharing Your Data

We may share limited personal data with trusted third parties only where necessary, such as:

• Website hosting or email service providers

• Payment or booking-related services

All third parties are required to respect the security of your data and comply with data protection laws.

⸻

10. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

To exercise your rights, please contact us via the details on our website.

⸻

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

⸻

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

⸻

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us via:

https://cornishwhip.co.uk